Most common problems with the adoption of SaaS and how to overcome them

Software-as-a-Service (SaaS) is not just a cloud-based delivery model, but also a service that allows organizations to meet their IT service management needs. Without a doubt, SaaS applications have a lot of benefits: saving money and time, focusing technology budgets on competitive advantages rather than infrastructure or gaining immediate access to the latest innovations.

Without a doubt, adopting SaaS brings great benefits to enterprises. However, there are also some problems organizations may face while dealing with SaaS. So before choosing a provider, try to find out as much as you can about the problems you may encounter and how you can overcome them.

Permanent Internet connection

Employees using SaaS software services must be permanently connected to the Internet. Working offline is no longer an option in this situation. We all know an Internet connection is not a problem anymore nowadays for those working in offices or home.  Companies needing assurance that their employees always have a connection to their SaaS provider should consider redundant high speed Internet connections.  Are you using mobile devices or travelling constantly? The best solution might be Software plus Service.

Data security

When it comes to migrating traditional local software applications to a cloud based platform, data security may be a problem. When a computer and application is comprimised the SaaS multi-tennat application supporting many customers could be exposed to the hackers.

Any provider will promise that it will do the best in order for the data to be secure in any circumstances. But just to make sure, you should ask about their infrastructure and application security.

Data control

Many businesses have no idea how their SaaS provider will secure their data or what backup procedures will be applied when needed. To avoid undesirable effects, before choosing a SaaS vendor, managers should research for providers with good reputations and that the vendor has backup solutions which are precisely described in the Service Level Agreement contract.

Data location

This means being permanently aware where exactly in the world your data is located. Although the Federal Information Security Management Act in the USA requires customers to keep sensitive data within the country, invirtualized systems, data can move dynamically from one country to another. Ask about the laws for your customers data in respect to where they are located.

In conclusion, there are good news and bad news about the adoption of SaaS for your business. But a decision based on a thorough research among the available services and the benefits the SaaS services have to offer, and a solid Service Level Agreement contract with a provider should bring you the best solution for your business.

Photo source: http://www.sxc.hu/photo/1024773.

Share This Post

Related Articles

3 Responses to “Most common problems with the adoption of SaaS and how to overcome them”

  1. Rohan Roy says:

    Wonderful and Strongzz post! Google should have give priority for this kind of post. You simply gained a new reader. Want to learn more about Workbooks CRM. What is cloud computing. Please keep us up to date like this. Thank you for sharing.

  2. [...] so that the provider services would best fit the customer’s needs. As discussed in the article Most common problems with the adoption of SaaS and how to overcome them, problems occurred with cloud providers can be avoided with a solid Service Level Agreement. I also [...]

  3. [...] so that the provider services would best fit the customer’s needs. As discussed in the article Most common problems with the adoption of SaaS and how to overcome them, problems occurred with cloud providers can be avoided with a solid Service Level Agreement. I also [...]

Leave a Reply

 
© 2014 Rickscloud. All rights reserved. Site Admin · Entries RSS · Comments RSS

Login